Customer Service Department

All questions and answers.

Changing information

Do you need a smaller or bigger size? No problem, you can easily change your size by following the steps below:

Resize in a few steps:

  1. Log in to your account here.
  2. Go to ‘Memberships’.
  3. Choose the membership you want to customise and press ‘Boxershorts’.
  4. Select the correct size.
  5. Don’t forget to save your choice.

If you do this 48hours before your renewal, you will receive your new size in your next box.

You can easily arrange this yourself in your account.

Change address in four steps:

  1. Log in to your account here.
  2. Under ‘Memberships’ you choose the membership you want to change and press ‘Address details’.
  3. Change your address.
  4. Save the change.

If you do this 48hours before your renewal, you will receive your new size in your next box.

You can easily arrange this yourself in your account.

Change address in four steps:

  1. Log in to your account here.
  2. Under ‘Memberships’ you choose the membership you want to change and press ‘Address details’.
  3. Change your address.
  4. ​​​​​​​Save the change.

If you do this 48hours before your renewal, you will receive your new size in your next box.

Don’t want to receive e-mails from us? Then you can easily unsubscribe.

You can unsubscribe at the bottom of the page with the e-mail you wish to receive. In this way you will no longer receive offers and other promotions from us.

For questions, please contact our customer service.